Announcement
Welcome to my shop! I design the jewelry in the Birch collection from my home studio located in Ottawa, Ontario, Canada. In my collection, you'll find modern nature-inspired accessories, ranging from tiny pine cone necklaces to beautiful earrings that are sure to spark joy.
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Featured items
Items
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Reviews
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Sorcha on Dec 30, 2023
5 out of 5 starsI've had these on my wish list for a couple of years and finally got them for myself. They are even more beautiful in person!! I will definitely be getting the matching necklace.
Samantha responded on Jan 6, 2024
Thank you so much! I hope you enjoy your earrings.
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N on Apr 12, 2024
5 out of 5 starsDaughter brought as a treat for herself. She's really pleased with her purchase.
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Erin on Mar 31, 2024
5 out of 5 starsArrived on time, nicely packaged to gift, and looks exactly as described online!
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Margaret on Mar 29, 2024
5 out of 5 starsAmazing work! Thank you so much, the earrings sre gorgeous.
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About BirchJewellery
Handmade jewellery inspired by nature.
Shop members
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Samantha
Owner, Designer
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Does my order come with tracking?
All orders (domestic, US and beyond) include tracking. Delivery expectations are simply estimations for your convenience and are not guaranteed—especially as postal services navigate the everchanging pandemic. Thank you for your patience!
What is your exchange policy?
I actually don’t offer exchanges for any of our pieces. Items can be returned for a refund, and you can place a new order for the piece or size you’d prefer.
What is your return policy?
I accept returns within 14 days of receiving your order on a case-by-case basis. When an item is approved for return, I will send you information on where to return your item(s). You are responsible for shipping the item back to me at your own expense.
All earrings are final sale and are non-refundable due to hygienic reasons.
Can I request a custom order?
I do accept custom orders which also includes modifying our current pieces to your liking. Some examples include creating clip-on or plug versions of our earrings and customizing the length of a chain. I'm also open to discussing new concepts. Please contact me to discuss this. Additional fees may apply.
How will my jewellery be packaged?
Most orders are placed in a draw-string bag or box (for large orders). Items are carefully wrapped inside and will never include prices — just in case you're sending it to someone special.
Our earrings come on a card with our branding and information on who we are. Once packaged, all orders are shipped in a padded mailer or box.
Can I pick up my order in Ottawa, ON?
We happily offer local pickup from our home studio in Carlsbad Springs, Ontario. Please contact us for more details.
We reserve the right to pause our local pickup offering at any time due to the COVID-19 pandemic. Thank you for your understanding.
Can I combine discounts?
A limit of one discount may be applied to each order. Discount codes cannot be used in conjunction with free shipping.
Do you offer wholesaling for retailers?
Birch is rapidly expanding, and I'm always looking for new stockists. I’d love to chat about stocking my collection in your store or pop up. Send me a message and I'll provide our product catalogue, order sheet, and wholesale terms.
Seller details
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